St. Pete Works EDGE · Interactive In-Person Workshop

Skills-Based Hiring: Employer Interview Lab for Service-Based & Administrative Roles

This isn't a lecture. It's a hands-on lab where you'll practice building skills-based interview questions, work through realistic hiring scenarios, interact with real candidates, and evaluate responses beyond resumes and credentials.

Wednesday, December 2, 2026 · 10:00 a.m.–12:00 p.m.

St. Petersburg College Downtown Campus · In Person

Bring your current job descriptions and real hiring needs so you can apply every activity to actual open positions.

Presented by St. Pete Works EDGE and Elite Business Performance

Reserve Your Spot

Register in advance to reserve your place and receive important workshop information.

Get Tickets

General Admission
Free
Total$0.00
Job Title *
Organization *
Industry *
Types of Positions You Hire For *
Hiring manager interviewing a candidate

The Challenge

Great Candidates Are Slipping Through the Cracks

When hiring for patient services, IT help desk, customer support, scheduling, coordination, and administrative roles, it's easy to lean on degrees, credentials, and past job titles. But those filters often screen out people who already have the skills to succeed.

  • Interview questions that don't reveal how someone actually works
  • Inconsistent evaluations across interviewers
  • A talent pool that feels too small
  • Hires based on gut feel instead of job-relevant evidence

What if your interviews could uncover transferable skills and help you hire with more confidence?

Inside the Lab

Learn by Doing, Not by Listening

Two focused hours of hands-on practice. You'll walk out with tools you can use in your very next interview.

Build Better Questions

Practice writing skills-based interview questions that reveal how candidates solve problems, communicate, and serve others.

Work Real Scenarios

Tackle realistic hiring situations for service, administrative, customer-facing, and support roles.

Interact with Real Candidates

Put your questions to work in live conversations and see what skills-based interviewing uncovers.

Evaluate Consistently

Learn to assess candidate responses fairly and consistently, focusing on job-relevant and transferable skills.

Leave with a Framework

Take home practical interview questions and a candidate-evaluation framework you can adapt for future hiring.

Bring Your Real Openings

Bring current job descriptions and hiring needs so every activity applies directly to positions in your organization.

Why Attend?

Hire for Skills. Expand Your Talent Pool.

Whether you're a business owner, HR professional, recruiter, hiring manager, or supervisor, this lab gives you immediately usable tools to identify job-relevant and transferable skills, conduct more effective interviews, and make stronger hiring decisions.

You'll also learn to recognize qualified candidates who may not have traditional degrees, credentials, or job titles, opening the door to more local talent.

Bring your job descriptions. Leave with interview questions you can use tomorrow.

What You'll Take Home

  • Practical, skills-based interview questions
  • A candidate-evaluation framework you can adapt
  • Techniques for consistent, fair assessments
  • Questions refined against your own job descriptions

Especially valuable if you hire for:

Patient ServicesIT Help DeskCustomer SupportSchedulingCoordinationAdministrative Services

Good to Know

Frequently Asked Questions

Is this a lecture or presentation?
No. This is an interactive, in-person interview lab. You'll practice writing questions, work through scenarios, interact with real candidates, and evaluate responses.
What should I bring?
Bring current job descriptions and real hiring needs so you can apply the workshop activities to actual positions within your organization.
Who should attend?
St. Petersburg business owners, HR professionals, recruiters, hiring managers, and supervisors who hire for service, administrative, customer-facing, and support roles.
Where is the workshop held?
St. Petersburg College Downtown Campus, on Wednesday, December 2, 2026, from 10:00 a.m. to 12:00 p.m.
Who is presenting?
St. Pete Works EDGE and Elite Business Performance, an Employer Engagement Partner connecting St. Petersburg employers with workforce resources and learning opportunities that strengthen hiring and retention.
Why register in advance?
Advance registration lets you reserve your place and ensures you receive important workshop information before the event.

Ready to Interview Smarter?

Join St. Pete employers for a hands-on lab that helps you look beyond resumes and hire for the skills that matter.

Wednesday, December 2, 2026

10:00 a.m.–12:00 p.m. · St. Petersburg College Downtown Campus

Reserve Your Spot

Don't forget your job descriptions! Presented by St. Pete Works EDGE and Elite Business Performance.

Presented By

Elite Business Performance, LLC logo